picture every employee having 24/7 access
to practical steps to be inclusive in what they are doing , when and where they are doing it, in any language.
Enable inclusion of all people, by all your people
Easily installed and accessible, IncludeChat confidentially supports all your employees to be inclusive of all people.
ask includechat about anything related to diversity, equity, inclusion, and belonging
Proprietary knowledge base
IncludeChat’s proprietary unbiased dataset was research and developed by Dr. Liz Wilson, a behavioral scientist and international inclusion expert. IncludeChat reflects a wide array of perspectives and addresses the inclusion needs of all people. Any data relating to specific identities undergoes a strict process of validation with people with lived-experience.
The knowledge base also leverages Dr. Liz’s 8-Inclusion Needs of All People® framework to navigate complex social, cultural, and legal norms globally, ensuring that guidance is relevant and sensitive to diverse backgrounds and experiences. As well as addressing the inclusion needs of all people, identities, and intersectionalities.
IncludeChat is continuously updated to stay current with evolving DEI practices and social changes, and the AI model is regularly trained and improved through the human supervision of Dr. Liz.
Further, the dataset is customizable for enterprise clients to link to their existing DEI related content, policies, and procedures that are housed on their own secure servers. This enables clients to increase employee engagement with and use of existing DEI-related content, as well as utilize IncludeChat as a powerful and practical reinforcement tool for all past and future organizational inclusion interventions and efforts.
An Al chat that communicates in 95 languages to provide 24/7 relevant and practical step-by-step inclusion advice for every employee.
Inclusive of all identities and inclusion needs, applying Dr. Liz Wilson's validated and trusted research and practical expertise.
No user details are captured, so your people know their questions are asked anonymously and answered confidentially.
Simple and cost-effective to deploy, with the option to customize with your own organizational content and branding.
for all roles and responsibilities
The roles in your organization will be diverse, just like your people. And the types of questions they may have is infinite. What is great about Includ eChat is your people can ask their questions anonymously and in confidence, when and whe re they need the help. Here are just a few examples…
It's all in the numbers
for all situations
Employees from all industries can ask IncludeChat how to be inc lusive in the specific context of their industry. When onboarding our clients we iden tify any potential gaps in the IncludeChat knowledge base, and develop additional content where needed to address the unique needs of each client’s industry, workforce, and customers.
Testimonial
As a global corporation committed to DEI, IncludeChat has been a game-changer for us at Highspot. It tackles the complex challenge of delivering real-time, context-specific guidance to employees around the world, ensuring accessibility and relevance in every language and cultural setting. The platform’s user-friendly design and confidentiality features have significantly boosted engagement, with over 50% of our global workforce using IncludeChat to support their inclusion efforts.
We’ve seen a 30% improvement in employee feedback regarding their leaders’ ability to integrate inclusive feedback and coaching strategies during performance reviews. This has also helped bridge cultural working norms between regions, contributing to a 75% inclusion favorability score across all role levels. The customization to meet our unique needs, along with the simplicity of single-sign-on access, has made it an invaluable tool for fostering an inclusive culture throughout our organization.
IncludeChat is truly an innovative solution, empowering us to use AI to scale and transform our approach, providing each
employee with their own "personal DEI guide." It’s a testament to how, with the right tools, we can achieve real, measurable progress.
~ Jyl Feliciano, Global Vice President of Diversity, Equity,
Inclusion & Belonging
for all functions and industries
Inclusion is relevant to all industries, operations and functions. The IncludeChat knowledge base addresses how to be inclusive across the whole organizational system in all industries.
Why IncludeChat Works
- It is available when a person needs it (and in their preferred language)
- It is directly contextual and relevant
- It is practical and supports the application of inclusion
- It covers the employee lifecyle, customer experience, and all operations and functions of an organization
- It can be enhanced with additional content unique to your organization and industry
- It navigates social, cultural, and legal norms across the globe
- It’s confidential so people feel safe to ask the questions they may not otherwise ask
- It is a reinforcement tool that works as a behavioral nudge
- It addresses the inclusion needs of all identities and intersectionalities
- You can trust the answers
- It is efficient and cost effective
Frequently
asked questions
What does IncludeChat with Dr. Liz do?
IncludeChat with Dr. Liz is a generative AI chatbot that answers any employee’s diversity, equity, belonging, and inclusion-related questions in real-time, and in any language.
What diverse identities does IncludeChat with Dr. Liz cover?
IncludeChat with Dr. Liz addresses all identities; from race and ethnicity, to diverse genders, sexual orientations, cultures, religions, disabilities, neurodiversities, physical and mental illnesses, and many more.
How is IncludeChat with Dr. Liz relevant for my people?
IncludeChat with Dr. Liz supports your people across all industries, functional and operational roles with practical and specific inclusion guidance to demonstrate inclusive behaviors, make inclusive decisions, and take inclusive action.
Why should my people use IncludeChat with Dr. Liz instead of Google or ChatGPT?
When you ask Google the results are just the answers with the highest ranking SEO, additionally you then need to find the right answer - meaning you needed to know the right answer to start with. ChatGPT, or other similar GPTs, do not have parameters applied or biases mitigated for. IncludeChat with Dr. Liz is trained on unbiased data, validated answers, and does not provide legal or medical advice.
Can my people have their questions answered anonymously and confidentially?
No employee details are required, nor is there a login process for your employees to use the tool, therefore all questions are anonymous. The only information recorded is the question that was asked and when it was asked.
Will my people feel judged when asking the questions?
IncludeChat with Dr. Liz never judges or makes a person feel bad for not knowing, asking a question, or doing things ‘wrong’. In fact, the AI is trained to be supportive and empathetic.
Is there a framework or methodology behind the answers?
IncludeChat with Dr. Liz applies the 8-Inclusion Needs of All People framework, and only provides support and advice that has been researched, written and validated by Dr. Liz Wilson.
Is IncludeChat with Dr. Liz complicated to install?
Not at all! The IncludeChat with Dr. Liz generative AI chatbot is simple to install with an iframe code to embed on a designated page of your organization’s intranet or externally hosted and accessed via Okta SSO (as well as some other integration options). Once we have approval from your team you can be live within 7-days.
What GPT processor does IncludeChat with Dr. Liz use?
Microsoft AI is used to formulate generative AI answers based on the proprietary IncludeChat with Dr. Liz database.
How is the data from interactions with the platform used and managed?
When you utilize our platform, your data is sent to models like Microsoft OpenAI only for processing purposes. Neither our, or AI processors like Microsoft, uses this data for training new models. The IncludeChat with Dr. Liz inclusion database, and any custom organizational data created specifically for a client and their dedicated chatbot, is stored securely with advanced security measures. Bot training is an ongoing exercise. Questions and answers that are generated are continually reviewed and improved for accuracy and currency.
Is IncludeChat with Dr. Liz GDPR, ISO27001, and SOC-2 compliant?
Yes!
About Dr. Liz Wilson
Dr. Liz Wilson is a behavioral scientist, organizational transformation expert, and founder of Include Inc. Originally from Australia and now based in the United States, Dr. Liz is well known for her authentic, honest, and pragmatic approach to everything she does. This includes her simple, yet powerful, Include Change Method that has achieved amazing results for her clients over the span of her 25+ year career. Dr. Liz has transformed the ways of working and cultures of dozens of global organizations including; major airlines, banks, consumer goods, telecommunications, mining, rail, tech and medtech companies.
With a professional purpose that has always centered around the desire to equip individuals, teams, and organizations to thrive; Dr. Liz’s unrelenting curiosity also led her to research and find the solution to inclusion transformation, and reducing discrimination, with the development of the 8-Inclusion Needs of all People.
Dr. Liz has worked with
What people are saying about
IncludeChat
"There is nothing better for helping you understand inclusion and to learn how to do it better." ~ Corene Strauss, CEO
"IncludeChat is the perfect solution for equipping my organization's global workforce with the inclusion capability they need." ~ Crysta Dungee, Head of Diversity, Equity, and Inclusion, US Region
"This is more than just some DEI window dressing. IncludeChat is a genuine game changer for creating a better world." ~ Brett Watkins, Operations Manager
"IncludeChat is the practical tool we need to make the strategic and tactical changes required to drive equitable outcomes for everyone." ~ Traci Houpapa, Co-Chairperson
"IncludeChat is integral and necessary for every HR and leader in corporate organizations around the world." ~ Seth Eliot Santos, VP Human Resources
Subscribe to stay informed
